Requirements
- A Zoom account on Pro, Business, Education or Enterprise. Free Zoom accounts do not expose the host report; SeatTrim will connect but cannot detect idle hosts.
- You are the Zoom account owner or an admin whose role can view usage reports and edit users.
- If your Zoom admin requires Marketplace apps to be pre-approved, ask them to pre-approve SeatTrim first (Zoom App Marketplace → Manage → App Requests).
Steps
- Create a SeatTrim account and an organization (one organization per Zoom account).
- Click Connect Zoom. You are sent to zoom.us to sign in and review the requested permissions.
- Click Allow. Zoom sends you back to SeatTrim.
- Optionally enter your per-seat price, billing cycle and renewal date. You can skip this and add it later in Settings.
- The first scan runs. It reads users, the last 90 days of host reports (180 if you choose that threshold) and plan usage. Most accounts finish in under a minute.
Adding from the Zoom App Marketplace
You can also start from the SeatTrim listing on the Zoom App Marketplace: click Visit Site to Add, sign in to SeatTrim or create an account, and follow the same steps.
Troubleshooting
"Invalid redirect", "You do not have permission", or a scan that reports missing scopes: see Troubleshooting.